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"Refused detox"

About: Derriford Hospital / Accident and emergency

(as a service user),

I was admitted to a&e after having a seizure due to alcohol withdrawal.

I was made to spent 24 hours on a hard chair in a&e where a senior doctor agreed I required detox and ordered administration of a IV drip and diazepam. 

As I watched all patients around me be allocated to wards I was told I not being discriminated against and the hospital was waiting for a medical bed. 

The next morning a different member of staff told me I would not receive a detox and I must go and stabilise on alcohol. They claim this was based on an assessment but my notes have no record of such an assessment. 

They stated it was a ‘unwitnessed seizure’ suggesting I was lying even though it was hotel staff who had called the ambulance when I was fitting. 

I have a significant history of high risk withdrawal symptoms including seizures and DTs. It felt like discrimination came before NICE guidelines. This has had a devastating impact on me to wait 24 hours on a cold hard chair desperate for help for life threatening symptoms only to be told to go and drink instead. I was also homeless and believe this was used as another excuse not to treat me. 

The day after the discharge I had another seizure and a member of the public called an ambulance. Knowing how I would be treated at Derriford I refused to go again. 

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