"Nice staff, but lack of communication overall"

I had experienced a missed miscarriage which was a shock. Staff was lovely during my ultrasound, during chat about decisions and over the phone. On the day of my surgery I was put into the treatment room which was fine, however found a little bit odd to be in a treatment room with a random bed wheeled in, however this is understandable as short spaced! I had to wait a long time for someone to talk to us which was understandable. I came out of surgery, the staff have been lovely but I cant lie so many problems, they forgot so many things (bloods taken in theatre they forgot, almost sent me home without an Anti D injection, no food or drink offered) (if i hadn’t listen to previous staff at my pre op appointment I would have left without this!). 

Before the surgery the registrar/surgeon came in and automatically some how assumed that I'm in for an abortion, they just assumed that as I'm young and she saw the amount of weeks I was, it really upset me due to the circumstances that I was in for! Where was the communication??😓

Minutes before I was given general anaesthetic the surgeon required my signature (about what to do with babies remains), as I had already been given drugs, I was half aware what I was signing, I found this unprofessional.

The theatre staff on ward 6 couldn’t have been any nicer! Listened and supported me as I cried before and after surgery, asked questions about me to take my mind off of the situation  made me feel amazing! I was so grateful for everything in theatre & recovery! 

After surgery, once again communication between staff was nonexistent! I was sat for 4/5 hours without food or water and when asked for it they said that I wasn’t able to have any until doctor told them I can. Before surgery I was told post Op I can eat, drink, do whatever I like as this was a minor surgery and I would go home as soon as anaesthetic wore off. This was delayed due to missed bloods and the almost forgotten anti D injection. I then received food and apologies as the staff spoke to doctor and doctor said I could have eaten hours ago!

On my way out a staff member forgot to give me forms which I required and pregnancy tests to take as per protocol. Once again, if I hadn’t have listened or wasn’t aware what I needed, this would have been forgotten.

They kept repeating thanks for reminding me and that I was doing their job. I work in healthcare myself and I honestly think that if I wasn’t as aware and have listened to everything from all appointments, I would have left without majority of things I required…

The staff in gynaecology was nice, they definitely would have been supportive etc however there was no communication between anyone at all. The lovely staff member I met for my pre op and spoke to over the phone was amazing, I really wish they were working the day I was in for surgery:/