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"Neonatal Unit"

About: Forth Valley Royal Hospital / Neo-natal Intensive Care

(as a parent/guardian),

We had our little boy in July 2025 and he soon had to go to the neonatal unit to receive care. I was absolutely terrified as so much was happening and my baby was taken from me, being unsure if he would be okay! The staff at the unit were incredible! They put my mind at ease, looked after not only my baby but me and offered so much support!

I cannot thank them enough. I would like to especially thank nurses Laura & Natasha, student nurse Wiktoria, Carol at reception and all of the other nurses and doctors (whose names I didn’t catch, but appreciate just as much) that helped and supported us! We couldn’t have done it without you all, real angels on earth❤️forever grateful for having such an amazing neonatal unit local to me!! Thank you again!

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Responses

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley yesterday
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley
Submitted on 13/10/2025 at 18:08
Published on Care Opinion at 18:08


Dear silverwaresq39

Thank you so much for taking the time to share your experience in our Neonatal Unit with us.

I am delighted to hear you and your son were well supported and looked after during his stay. It can be such a worrying and stressful time for parents when babies are admitted into our unit. The staff work hard to ensure everyone is looked after!

I will share this lovely feedback with the whole team, especially the staff you have mentioned, it will give everyone a real boost.

I hope you son is continuing to do well at home.

Kind regards

Karen Macfarlane

Department Manager for Paediatrics & Neonates.

NHS Forth Valley.

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