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"My CRT-D pacemaker"

About: University Hospital Of Wales / Cardiology

(as the patient),

I am a 55 year old male, fit and healthy.  But I started to get dizzy spells and suddenly shortness of breath, which would pass.  I found out I had an erythema and needed a monitor.  Whilst wearing the monitor I was visiting my son in cardiff.  I had a call from my doctor telling me to go to my nearest hospital as I was going to die from total heart collapse.  I went to Cardiff University hospital and due to delays in finding a bed I ended up going to the cardiac ward the next morning at 10.  But by 1pm I was out of surgery with a CRT-D fitted.  The staff were brilliant, funny, caring and knew exactly what they were doing. I left feeling healthy and able to walk miles that afternoon.  So I did through Cardiff Bute park.

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Responses

Response from Angela Hughes, Corporate Nursing, Cardiff and Vale University Health Board yesterday
Angela Hughes
Corporate Nursing,
Cardiff and Vale University Health Board
Submitted on 13/10/2025 at 16:05
Published on Care Opinion at 16:05


Dear Brettski

Thank you so much for sharing your powerful and heartfelt story. We are truly humbled by your words and incredibly proud of the care you received at Cardiff University Hospital.

Your experience highlights the very best of what we strive for every day—timely, expert clinical care delivered with compassion, humour, and humanity. It’s especially moving to hear how quickly you recovered and how confident and well you felt walking through Bute Park just hours after your procedure.

We will ensure your kind words are shared with the cardiac team and all the staff involved in your care. Feedback like yours means the world to our teams—it reminds us why we do what we do.

On behalf of everyone at Cardiff and Vale University Health Board, we wish you continued good health and many more long walks in the park.

Warmest regards,


Angela Hughes
Assistant Director of Patient Experience
Cardiff and Vale University Health Board

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