"Waiting time to collect a prescription is ridiculous"

About: Northwick Park Hospital Northwick Park Hospital Harrow HA1 3UJ

Posted by Susmita (as a carer), 3 weeks ago

Very bad service with the pharmacy department at Northwick Park Hospital. Very annoyed. The waiting time to collect a prescription is ridiculous.

More about:

Do you have a similar story to tell?

Responses

London North West University Healthcare NHS Trust

Submitted on 17/10/2025 at 10:56

Published on Care Opinion at 10:56

Dear Service User,
Thank you for sharing your feedback, we're sorry to hear about your experience with the pharmacy department at Northwick Park Hospital. We understand how frustrating long waiting times can be and appreciate you taking the time to let us know.
As Care Opinion is an anonymous platform I am unable to look in this further but have shared your feedback with the service directly. If you'd like to raise a concern formally or speak to someone about your experience, please contact our Patient Advice and Liaison Service (PALS) or submit a complaint. You can find all the relevant information and contact details here: www.lnwh.nhs.uk/complaints.
Your feedback is important to us and helps us improve the care and service we provide.
Kind Regards,
Emma Calnan - Patient Experience Officer

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from London North West University Healthcare NHS Trust

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Waiting time to collect a prescription is ridiculous

"Waiting time to collect a prescription is ridiculous"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k