When originally triaged at the Vale of Leven medical assessment unit MAU, the nurse that triaged me when I first arrived was abrupt and totally downplayed all of the issues and concerns I had been told to attend with, their lack of empathy for myself was disappointing and their clear lack of compassion was evident throughout!
The out of hours doctors GP on the other hand could not be any nicer and was clearly interested in my care and what they could do to assist and made sure I was made aware of my situation the whole time.
When I was admitted overnight to the AMRU Ward 3, the care I received there could not be faulted one bit, all of the staff both overnight and into the next day shows the level of professionalism and care they put in with each patient they look after and deserve to be recognised for that every day, the nurse whinged myself could learn a few lessons by watching how colleagues treat patients.
"Admitted to hospital"
About: Vale of Leven General Hospital / Acute Medical Receiving Unit Vale of Leven General Hospital Acute Medical Receiving Unit Alexandria G83 0UA Vale of Leven General Hospital / Medical Assessment Unit (MAU) Vale of Leven General Hospital Medical Assessment Unit (MAU) Alexandria G83 0UA
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