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"Total efficiency from the outset"

About: Lawson Memorial Hospital / Radiology

(as the patient),

Total efficiency from outset with appointment made within 2 days.  Reception smooth and called forward for Xray within 2 mins of arrival.   Radiologist, with cheerful friendly approach, was the opitamy of professionalism, reassuring, clear in instructions and completed the xray in the blink of an eye.  Could not have wished for a better experience.

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Response from Kirstin Mackay, Diagnostic Imaging Team Lead, Xray Department, Caithness General Hospital & Lawson Memorial Hospital, NHS Highland 4 days ago
Kirstin Mackay
Diagnostic Imaging Team Lead, Xray Department, Caithness General Hospital & Lawson Memorial Hospital,
NHS Highland
Submitted on 10/10/2025 at 13:32
Published on Care Opinion at 13:32


Many thanks for taking the time to write this post. I am really pleased that your visit to the Xray Department was smooth and professional. I will make sure that the team responsible are aware of your kind words.

thanks again

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