Text size

Theme

Language

"Great care in A&E"

About: University Hospital Hairmyres / Emergency Department

(as a relative),

I had to urgently take my husband to A&E at Hairmyers hospital on Saturday night due to a twisted bowel. He was in extreme pain to the point where he was crying out and continuously vomiting.

Within minutes of checking in , the staff in A&E brought him through to administer IV pain relief and anti-emetic drugs. 

This helped massively however his condition would continuously worsen whenever this wore off. The nurses and clinical support were absolutely fantastic. They were really attentive, checking on him regularly, he would only just start to feel sore again and they would be there ready to administer more medication. 

My husband was not at his best due to the pain but he praised the care the staff had provided later and was really grateful to everyone.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Shirley-Ann O'Hare, Senior Nurse - Emergency Directorate, University Hospital Hairmyres, NHS Lanarkshire yesterday
Shirley-Ann O'Hare
Senior Nurse - Emergency Directorate, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 12/10/2025 at 12:24
Published on Care Opinion at 12:24


picture of Shirley-Ann O'Hare

Dear Megg93,

Thank you for sharing your experience within the Emergency Department at University Hospital Hairmyres.

I’m so sorry to hear your husband was in pain, and I truly hope he is feeling better now. It’s reassuring to know that the A&E team were able to manage his pain appropriately and promptly upon arrival. Our staff consistently strive to deliver compassionate and effective care, and it’s always encouraging to hear when this is reflected in patient experiences.

I will ensure your kind words are shared with the entire ED team—they will deeply appreciate your feedback.

Warm Regards

Shirley-anne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k