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"Staff were smiling and helpful"

About: Cirencester Hospital / Accident and emergency

(as a service user),

What a lovely calming atmosphere at Cirencester small injuries unit.

The staff were smiling, helpful and the atmosphere was relaxed.  The triage nurse and paramedic were first class and explained everything on offer.  I had a thorough examination of the problem and everything made complete sense.

 A great example of the NHS at its best.

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Responses

Response from Rebecca Fell, Patient and Carer Experience Improvement Manager, Patient Experience, Gloucestershire Hospitals NHS Foundation Trust last week
Rebecca Fell
Patient and Carer Experience Improvement Manager, Patient Experience,
Gloucestershire Hospitals NHS Foundation Trust

Carry out improvement work for our patients to help ensure they receive the best care and experience when visiting our hospitals

Submitted on 10/10/2025 at 13:03
Published on Care Opinion at 13:03


Thank you for taking the time to post your feedback. I am so glad you had a good experience. Cirencester services comes under Gloucester Health and Care NHS Foundation Trust. You may wish to repost.

Thank you

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