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"Made him feel that he was being listened to and understood"

About: Victoria Hospital / Respiratory Medicine

(as a carer),

My husband was finally referred to this unit after attending the Respiratory Department at Queen Margaret Hospital Dunfermline, having been diagnosed with Ideopathic Pulmonary Fibrosis nearly 4 years ago.

He is under the care of Nurse Cloe, who has been very professional, efficient, but most of all very empathetic. She immediately made him feel able to talk frankly and made him feel that he was being listened to and understood.

She explains everything very clearly and is happy to answer any questions. She has also provided a mobile phone link which means he can talk to someone any time he might feel the need.

We are very thankful to be under her care.

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