"The team were busy but so efficient"

We recently visited with my teenage son after an injury at school. The journey to the hospital was pretty hairy because he was wailing in pain but when we arrived at the ED, it was no time before we were triaged.

The Nurse could see that my son was in a lot of pain so didn’t waste any time sorting the pain relief out. We were able to stay in the side room whilst he lay on the bed where it was more comfortable. We were there for several hours whilst they sorted out X-rays, orthopaedics opinion and ultimately admission for surgery. The team were busy but so efficient and kept coming in to check on my son. 

Special thanks to Nurses Sarah and Pam who showed empathy, knowledge and reassurance through a somewhat traumatic time. Pam was able to put a temporary plaster slab on his arm too which saved us a walk over to fracture clinic! 

When he was admitted, we were also well looked after on the ward by the student Nurse Fran and other Nurses on the ward and in recovery. Everybody was just so lovely, we can’t thank them enough!