"I was never asked nor helped during the night"

Towards the end of August 2025 I was in the delivery suite, all the staff were excellent until I was moved upstairs to recover.

The staff upstairs on the day were not very pleasant or helpful and this left me feeling ignored and abandoned after just having my baby.

I was on saline drip and it was approximately 4 hours after giving birth when I asked for help to dress my newborn. The midwife said they suppose they will have to and nurse looked very unhappy to be helping.

I also asked an auxiliary nurse on the same date at approximately 4pm if I could have pain relief and was to go ask a nurse. I wasn't given any pain relief until near 8pm when the staff were due to change shifts. I had asked different members of staff between that time frame from 4 to 8pm for pain relief but I received none.

Nobody helped me with breast feeding and I was never asked nor helped during the night regarding baby feeding. Nobody came near me to ask if we were ok plus I heard the night staff saying the following morning before going off duty that they fed 2 other babies only born because of the mothers having cessarian sections.

A week after discharge from hospital I was back in assessment unit Craigavon with an infection where I had to wait 6 hours where a doctor didn't read the notes only verbally asked me.

I feel I have not received the proper help or support that was needed and required after only giving birth. Very disappointed with the level of supposed care by staff upstairs in maternity Craigavon.