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"Excellent service"

About: Downshire Hospital / Downshire Phlebotomy Hub

(as the patient),

I attend the phlebotomy hub at the Downshire on a fairly regular basis. The staff are always so friendly and helpful. Never any issues getting blood. They always remember me coming back which I don't expect given how busy they are but really makes you feel like you're not just a number on a list.

Having this service at the Downshire is so much handier than having to go to any of the area hospitals where you have additional issues of traffic/parking/paying for parking to deal with.

Really excellent service and excellent staff

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Responses

Response from Pedro Ribeiro, Registered Nurse, Phlebotomy Hub, South Eastern HSC Trust 6 days ago
Pedro Ribeiro
Registered Nurse, Phlebotomy Hub,
South Eastern HSC Trust
Submitted on 09/10/2025 at 19:57
Published on Care Opinion at 19:57


picture of Pedro Ribeiro

Thank you for taking time to post this lovely compliment. I am so pleased that your experience with us was positive and you found the service to be efficient.

I will pass your message onto the wider team who will also be delighted to receive your feedback

Thank you once again and best wishes.

Pedro Ribeiro, RN Phlebotomy Hub

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