"Extremely pleasant, efficient and reassuring"

About: Community Therapy Services / Totton and Waterside Community Therapy Services Totton and Waterside Totton SO40 9LA

Posted by Debne76 (as the patient), last week

I wanted to say how excellent Matthew has been when visiting me at home.
He is extremely pleasant, efficient and reassuring while I have been coping with the pain and difficulties of a pelvis cracked in 3 places and a damaged lower spine
I consider the service most fortunate to have him.

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Susan Daniel

Therapy Integrated Lead, Totton & Waterside Therapy Team,

SHFT

I am a Occupational Therapist and currently manage the Totton & Waterside Therapy Team.

Submitted on 17/10/2025 at 11:41

Published on Care Opinion at 11:41

Thank you so much for your feedback. I am Susan the Team lead for the Totton & Waterside Therapy Team, and I respond to all the feedback for the team.
We really appreciate you taking the time to share your thoughts and experiences regarding our service. I am pleased you were happy with the interventions recieved by Matt.
I will ensure Matt and the team hears your feedback.
Best wishes
Kind Regards
Susan Daniel
Integrated Clinical lead
Totton & Waterside Therapy Team

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Extremely pleasant, efficient and reassuring

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