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"You're all amazing!"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Medical Assessment Unit University Hospital Monklands / Respiratory Medicine (Ward 17)

(as a parent/guardian),

My son was taken to A&E Monklands as he was struggling to breathe normally.  It was unusually quiet in the waiting room, so he was taken quite quickly. 

Within 10 minutes of being in a cubicle, he had been given oral steroids and commenced on a nebuliser.  After his second neb, his sats dropped to 80/82% and a nurse acted very quickly to have him moved to a single room. 

Just as he was connected to the monitor in the single room, a nurse, on her own, immediately shouted for a doctor to attend resus, as his sats had plummeted, and my son was wheeled through to resus.

I am sorry I can't recall either of those nurses names, but I am eternally grateful to both of them for their quick actions. 

My son is now home recovering, after a 4-day stay in hospital.  A huge thank you to everyone involved in my son's care, within A&E, MAU, and Wd17.  You're all amazing! 

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Responses

Response from Alan Sommerville, Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands, NHS Lanarkshire 2 weeks ago
Alan Sommerville
Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands,
NHS Lanarkshire
Submitted on 17/10/2025 at 08:16
Published on Care Opinion at 08:16


Dear Beattie56

Thank you for taking time to post on care opinion after what must have been a very distressing time for you and your son. All feedback is welcomed and I am so pleased you had such a positive experience within all of the departments you have mentioned. I will ensure your gratitude is passed on to the Senior Charge Nurses and the staff within each of them.

Thanks again

Alan

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