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"You're all amazing!"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Medical Assessment Unit University Hospital Monklands / Respiratory Medicine (Ward 17)

(as a parent/guardian),

My son was taken to A&E Monklands as he was struggling to breathe normally.  It was unusually quiet in the waiting room, so he was taken quite quickly. 

Within 10 minutes of being in a cubicle, he had been given oral steroids and commenced on a nebuliser.  After his second neb, his sats dropped to 80/82% and a nurse acted very quickly to have him moved to a single room. 

Just as he was connected to the monitor in the single room, a nurse, on her own, immediately shouted for a doctor to attend resus, as his sats had plummeted, and my son was wheeled through to resus.

I am sorry I can't recall either of those nurses names, but I am eternally grateful to both of them for their quick actions. 

My son is now home recovering, after a 4-day stay in hospital.  A huge thank you to everyone involved in my son's care, within A&E, MAU, and Wd17.  You're all amazing! 

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Responses

Response from Alan Sommerville, Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands, NHS Lanarkshire last month
Alan Sommerville
Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands,
NHS Lanarkshire
Submitted on 17/10/2025 at 08:16
Published on Care Opinion at 08:16


Dear Beattie56

Thank you for taking time to post on care opinion after what must have been a very distressing time for you and your son. All feedback is welcomed and I am so pleased you had such a positive experience within all of the departments you have mentioned. I will ensure your gratitude is passed on to the Senior Charge Nurses and the staff within each of them.

Thanks again

Alan

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