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My wife's care has been absolutely first class

Posted By authenticdd56

"My wife's care has been absolutely first class"

About: Community Mental Health / South Perthshire Community Mental Health Team Royal Victoria Hospital (Dundee)

(as a carer),

Whilst getting an appointment at Royal Victoria Hospital Neurology took a while, but understandably so, my wife's care has been absolutely first class. The doctor was open, honest in the assessment and in follow up appointments which have been done since and the consultations that are in the pipeline for later this year, 2025.

The visiting mental health nurse was excellent - calm, assured, reassuring & never asked closed question techniques. He also had a very good sense of humour what, for mental health issues is absolutely necessary.

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Responses

Response from Michael Devine, Team Lead, South Perthshire Community Mental Health Team, NHS Tayside 2 weeks ago
Michael Devine
Team Lead, South Perthshire Community Mental Health Team,
NHS Tayside

Submitted on 16/10/2025 at 12:36
Published on Care Opinion at 12:38

picture of Michael Devine

Many thanks for sharing your story, feedback is really important. I am so pleased your wife`s care was a positive experience and the professionals involved in both the appointment with Neurology at the Royal Victoria and the mental health nurse that visited your wife did such a great job.

People receiving support from Mental Health Professionals often have some understandable anxiety and I am so pleased that the nurse supporting your wife was calm and reassuring and I absolutely agree that humour goes along way and can be a great way of building relationships.

I am the Team Lead for the South Perthshire Adult Community Mental Health Team supporting individuals between the age of 16-65 but I work very closely with the Older Peoples Adult Mental Health Team who support people over the age of 65. I would love to share your fantastic feedback with the individual nurse that supported your wife. If you would like to contact me to let me know if the nurse worked for Adult Team I would be happy to hear from you and can share this feedback. If it is not my team your wife was supported by I work closely with the over 65 Team and would be happy to pass on to the Team Lead who could also share a response. My name is Michael Devine and I can be contacted on 01764 657120.

Thank you so much again for taking the time to share your story.

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