"Pleasant and helpful"

About: Community Services - North Devon / Community Rehabilitation Community Services - North Devon Community Rehabilitation Exeter EX2 5DW

Posted by gradr59 (as the patient), 4 weeks ago

By careful listening and questioning, Vicky established where my needs would be best met.
A chart of exercises was provided and gently explained, and she noted the present aids we had bought.
She suggested two areas where handrails would help, and she arranged for the fitting.
Follow-up visits followed to check on progress.
Vicky's pleasant and helpful manner has made her a friend.

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Susan Izzard

Specialist Physiotherapist (Northern Services), Community Health & Social Care - Rehabilitation Bideford (Northern Services Therapies Team),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 08/10/2025 at 10:59

Published on Care Opinion at 10:59

Many thanks for taking the time to provide feedback on the service you received from the Bideford Community Rehab Team. I am so pleased to hear Vicky provided such a kind, caring and supportive assessment and was able to prescribe exercises and equipment where needed. I will pass on your kind feedback to her and the rest of the team.
I'm pleased the therapy team input has been beneficial and wish you continued success and recovery.
The Rehab Team would be more than happy to provide further support if needed and you can now refer yourself to the team directly if it is ever needed.
Kindest Regards
Susan

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