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"We were very relaxed in her company"

About: Older People's Mental Health / South Perthshire Older People's Community Mental Health Team

(as a service user),

The day that we met Susan she came into our house + introduced herself to us. We were very relaxed in here company. She explained things in very good detail and was a great help to us both.

We found Susan very easy to talk to and she is first class at her job and she gave us both a lift and we don't think it could have been any better explained to us.

Many thanks and tell Susan to keep up the good work.

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Responses

Response from Gayle Thomson, Senior Charge Nurse/Team Lead, South Perthshire OPCMHT, Perth & Kinross Health & Social Care Partnership last week
Gayle Thomson
Senior Charge Nurse/Team Lead, South Perthshire OPCMHT,
Perth & Kinross Health & Social Care Partnership

I am the Team Lead for the South Perthshire Older People's Community Mental Health Team

Submitted on 09/10/2025 at 15:18
Published on Care Opinion at 15:18


picture of Gayle Thomson

Dear deltawg57

Thank you so much for taking the time to share your feedback. I am really pleased to hear that you had such a positive experience when you were visited at home. Your kind words mean a lot to the whole team and I will share this with Susan — she will be delighted to know that their efforts made a difference..

Kind regards

Gayle Thomson

SCN/Team Lead

South Perthshire OPCMHT

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