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"A great service"

About: Fife Community Services / Rapid Cancer Diagnostic Service (RCDS) Victoria Hospital / Radiology

(as a staff member posting for a patient/service user),

Thanks to everyone at the RCDS unit in Kirkcaldy for delivering a great service.  I have nothing but good to say about this service. 

I was contacted promptly and dealt with in a caring manner by all the staff, both on the phone and in person at Queen Margaret Hospital, were I had my CT Scan.  I did have an initial issue giving a blood sample but that was me not the staff. 

I had never heard of the RCDS unit before I was contacted by the team, but it is a credit to the NHS overall service. 

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Responses

Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 5 days ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 09/10/2025 at 11:28
Published on Care Opinion at 11:28


picture of Zoe Maclaughlan

Dear rcdsal202,

Thank you for taking the time to feedback on your experience with the RCDS. I will pass on your lovely feedback to the CT team and colleagues in radiology and wish you all the best going forward.

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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