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"Flexible cystoscopy, Botox injections to bladder"

About: Thorndale Unit Urology / Botox Clinic

(as the patient),

My experience was of 1st class care. Jenny carried out the procedure in a professional, efficient manner putting me at ease throughout. An excellent male nurse chatted to distract me and help keep me calm. I had no need to worry, procedure was just a little bit uncomfortable ( to be expected ) but relatively pain free. Felt prick from each botex injection, (6 I think in total ) but the feeling subsided within seconds. I was treated with the utmost respect with modesty preserved as much as possible. Happy to report procedure was a great success. Would highly commend all the staff I encountered in Craigavon Area Hospital for their kindness and professionalism throughout my consultations and treatment.

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Responses

Response from Jenny McMahon, Urology Clinical Nurse Specialist, Craigavon Area Hospital, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust last week
Jenny McMahon
Urology Clinical Nurse Specialist, Craigavon Area Hospital, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 07/10/2025 at 11:05
Published on Care Opinion at 11:05


Thank you so much for getting in touch! I'm delighted to hear of both your positive experience in the unit and also regarding the good outcome of your treatment. I will pass on your lovely feedback to the rest of the team

Take care,

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