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"Every staff member was fantastic"

About: University Hospital Hairmyres / Acute Stroke Unit (Ward 6)

(as the patient),

Coming home from work I felt a numbing feeling and my face going cold and dropping. Straight away I drove to the hospital feeling symptoms of a stroke. Arriving at A&E I explained the situation and someone from the stroke team was down in less than 2 minutes. Within 20 minutes I was having a CT scan. Within 3 hours I was in a ward receiving care and treatment for a stroke.

It was the weekend so I was told to stay in till I received for a MRI scan on Monday. Over the weekend every staff member, and I mean every staff member, was fantastic, looked after every need I had from start to finish. The love and care everyone receives in ward 6 is at the highest care you could probably give anyone. I could praise ward 6 staff members for ever, they are fantastic.

My story on Monday was my MRI scan came back, I was stroke free but treated for TIA. I got home that day but many will be in for weeks or months going forward in their lives. But I do know they are in the best of hands for their recovery.

Again from my heart, from my family, you are the best at why you do thanks you 🙏💝🙏

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Responses

Response from Rachel Lees, Senior Nurse, Medicine for Older Adult, University Hospital Hairmyres last week
Rachel Lees
Senior Nurse, Medicine for Older Adult,
University Hospital Hairmyres
Submitted on 15/10/2025 at 11:35
Published on Care Opinion at 13:49


Thank you for taking the time to share your feedback with our Care Opinion team. I’m delighted to hear that the care you received was fantastic. I’ll make sure to pass your kind words on to the team in Ward 6.

On behalf of myself and everyone at University Hospital Hairmyres, I’d like to wish you a smooth recovery. We’re so glad that, despite such a frightening time for you and your family, your experience was a positive one.

Kind Regards

Rachel Lees

Senior Nurse

Medicine for Older Adults.

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