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Thank you for being great with my daughter

Posted By GratefulMum0610

"Thank you for being great with my daughter"

About: Forth Valley Royal Hospital / Children's Ward

(as a parent/guardian),

Thank you to Marion for being great with my daughter at her pre-op appointment. She spotted that my daughter had an irregular heartbeat that we didn’t know about and made sure that all the necessary checks were done prior to her surgery date. 

She came back round today when my daughter was in for her surgery to check in on her and make sure that we had heard about next steps. Thank you Marion ☺️

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Responses

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley last month
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley

Submitted on 09/10/2025 at 09:20
Published on Care Opinion at 09:20

Dear GratefulMum0610

Thank you so much for taking the time to share your experience in our Paediatric Daycare Unit with us.

It can be a worrying time for parents when their child requires input from our services so I am delighted to hear that Marion supported you both really well.

I will share this lovely feedback directly with Marion, it will give her a real boost!

I do hope your daughter is recovering well.

Many thanks

Karen Macfarlane

Department Manager for Paediatrics & Neonates, NHS Forth Valley.

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Update posted by GratefulMum0610 (a parent/guardian)

Apologies! It was FIONA that my post was referring to. Thank you Fiona ☺️ x

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley 4 days ago
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley

Submitted on 10/11/2025 at 10:40
Published on Care Opinion at 10:40

Thanks GrataefulMum0610 for updating us.

When I spoke with the team, we were able to work this out so I passed your kind words onto Fiona, she was really chuffed.

Thanks again

Karen

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