Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

So kind and caring

Posted By lindsay925

"So kind and caring"

About: Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I would like to Thank Two Vale of Leven depot paramedic from Scottish Ambulance Service.

I have diabetes and was shown signs of DKA . After a lot of communication with call handlers. Callum & Karen  came to take me to RAH. I was far from well felt so sick. The two of them started my care. I required bloods done and keytones taken. No test kit on ambulance to do that . My own test kit was used. I just wish to thank these lovely people so kind caring. 

It was the worse time for me.


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service last week
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 09/10/2025 at 20:54
Published on Care Opinion at 20:54

picture of Marie Kennedy

Thanks lindsay925 for getting in touch to provide such thoughtful feedback for Callum & Karen especially when you have been such an ordeal. It means a great deal to our staff to receive such kind words from those they have helped.

If you’d like us to get this message to them directly, we’d need a few more details such as the name, date, time and address of the call out sent to sas.feedback@nhs.scot so we can match it with the information in our system. Please also include your Care Opinion username so we can share your story with the crew.

Thanks again for your kind words and wishing you the best in your recovery!

Warm wishes,
Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k