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"A lovely experience"

About: Crosshouse Hospital / Day Surgery

(as the patient),

Attended for Lipoma Surgery. From the moment I was taken through all staff from day surgery were so friendly and reassuring, very professional and explained everything that was going to happen on the day. Even in theatre they catered to everything I needed and Hannah makes an excellent cup of tea and even got me a sandwich afterward - a lovely experience thank you! 

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Response from Fiona Brown, Senior Charge Nurse, Day Surgery Unit, University Hospital Crosshouse, NHS Ayrshire & Arran 2 weeks ago
Fiona Brown
Senior Charge Nurse, Day Surgery Unit, University Hospital Crosshouse,
NHS Ayrshire & Arran
Submitted on 08/10/2025 at 13:00
Published on Care Opinion at 13:00


Hi,

Thank you so much for taking time to leave such lovely feedback. I am pleased to know you had such a positive and I will ensure I pass on your thanks to Hannah. Hopefully you are recovering well at home - take care.

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