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"We feel totally let down"

About: Mansfield Community Hospital

(as a relative),

A Non Verbal Dementia Post Surgery patient lying cold in bed & nobody noticed. 

The patient was thirsty.

The patient couldn’t press the buzzer because it was tucked behind their pillows.

When was this patient last checked on before family came to visit? 

As a family we feel totally let down as we have family members in the NHS who are nurses & a Consultant and we have experienced better. 

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