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A great service thank you .

Posted By Annie31

"A great service thank you ."

About: Daisy Hill Hospital / Radiography services Southern Health & Social Care Trust / Urgent Care Centre (Phone First)

(as the patient),

After the fabulous Phone First service a visit to Urgent Care was seamless. Very punctual to appointment time. Daniel was first contact taking temperature and BP very efficiently .

Dr Rodgers  was very informative about my condition and prescribed medication.

Xray was quick and friendly. Phone call within the hour from Dr Rodgers with xray result.

A great service thank you .

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Responses

Response from Grainne Rafferty, Nurse Advisor, Urgent Care Phone First, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Grainne Rafferty
Nurse Advisor, Urgent Care Phone First, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 09/10/2025 at 15:58
Published on Care Opinion at 16:03

Hi Annie31,

Thank you so much for taking the time to share your lovely feedback. I am really pleased to hear that your visit to Urgent Care went so smoothly and that Daniel and Dr Rodgers made you feel well looked after. It’s great to know the team’s efforts made a positive difference to your experience.

I’ll be sure to pass your kind words on to everyone involved – they’ll really appreciate it.

Best wishes,

Grainne

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Response from Lorraine Hynds, Principal Lead Radiographer, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 6 days ago
Lorraine Hynds
Principal Lead Radiographer, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 10/10/2025 at 11:43
Published on Care Opinion at 11:43

Hi Annie31,

Thank you for your lovely feedback and I am delighted your experience in x-ray was both timely and friendly. I will share your kind comments with the team who will appreciate this positive feedback.

Kind regards

Lorraine

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