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"Everything was very clean and organised"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I had nose surgery at the Day Surgery Unit and was very well looked after. Everything was very clean and organised. All members of staff were friendly and attentive. Communication was great- I was constantly kept informed and I always knew what was happening and what happens next. 

The lady cleaning the main foyer in the evening was extra helpful and polite after the main entrance had closed. 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife last week
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 15/10/2025 at 08:44
Published on Care Opinion at 08:44


picture of Nola Cassidy

Dear quebechf58

Thank you for sharing feedback regarding your experience at day surgery, its great to see you were happy with your care, I will share your kind words with the team and ensure the cleaning services are included. We wish you well in your recovery.

Nola and the Day Surgery Team

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