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"Outstanding care"

About: Whiteacres Medical Centre

(as the patient),

Whiteacres medical Centre near Malvern has been an absolute joy to use over the past five years. I have found the team there to offer intelligent, collaborative discussions about health and treatment. I’ve been given options, advice and referred to useful sources of information. 

I recently flagged an unusual change to a skin lesion with this GP practice on a Wednesday, it received a specialist review a day later and by Sunday the lesion was being removed at a local hospital. This level of quick response makes it clear that the NHS can/does deliver outstanding care.

Whoever is setting policy here and the team who are delivering the service deserve huge congratulations from the patient community.

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Responses

Response from Phil Thompson, Managing GP Partner, Whiteacres Medical Centre 3 weeks ago
Phil Thompson
Managing GP Partner,
Whiteacres Medical Centre
Submitted on 08/10/2025 at 12:25
Published on Care Opinion at 12:50


Dear Patient

Thank you very much for your kind words about Whiteacres. We work very hard thinking how best to offer our services and it's heartening to hear you praise us for it. I will pass on your words to our team who will be delighted to hear them.

With thanks and best wishes

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