"Excellent staff all round"

About: New Victoria Hospital / Day surgery New Victoria Hospital Day surgery Glasgow G42 9LF

Posted by Montesino (as the patient), last week

I attended day surgery ward, level 1 New Victoria Hospital recently.
I just wanted to say, the level of care from start to finish was excellent.
The nurses were so friendly and helpful and made me feel at ease.
The anaesthetist and the gynaecologist kept me up to date with what was happening and both came to see me after the procedure to check I was ok, which I really appreciated.
Excellent staff all round.

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Emma Miller

Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital,

NHS Greater Glasgow and Clyde

Submitted on 09/10/2025 at 14:24

Published on Care Opinion at 14:24

Dear Montesino
Thank you for leaving our unit a care opinion feedback. I am delighted to read that you had a positive experience.
The fact that the nurses made you feel at ease and provided friendly, helpful care is so important and is the standards of care we strive to deliver every day in our unit.
It’s also reassuring to know that the anaesthetist and gynaecologist kept you informed and followed up with you after the procedure.
Your appreciation for the staff's efforts really highlights the dedication they have to patient care. Thank you for sharing your positive feedback—it’s sure to inspire the entire team!
All the best with your recovery!
Emma Miller
Theatre Coordinator
Day Surgery Unit
New Victoria Hospital

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