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One stop urology clinic

Posted By Cricket65

"One stop urology clinic"

About: Ottery St Mary Hospital / Urology

(as a service user),

I visited today for a review of my bph symptoms after being on combination therapy for a number of years 

I was very impressed with the clinic and the fact that it is possible to have flow tests, ultrasound tests and cystology tests all carried out on the same day without delays for test results.

Everyone, from the receptionist, up to the Consultant Urologist was friendly, considerate and listened to my story.

I left the clinic feeling well cared for and reassured.

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Responses

Response from Marie Hunkin, Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 9 hours ago
Marie Hunkin
Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/10/2025 at 09:42
Published on Care Opinion at 09:42

Dear Cricket65

Thank you so much for taking the time to share your experience of our One Stop Urology service. I was pleased to read that you felt well cared for and supported. As a team we are extremely proud of the service here at Ottery St Mary and it gives the team a real boost when we read that you had a positive experience.

I will make sure to share your feedback with the admin and clinical teams.

Marie Hunkin

Operations Manager, Urology and Urodynamics

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