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World class customer service

Posted By yankeenr48

"World class customer service"

About: New Stobhill Hospital / Urology

(as the patient),

Carole, Emma and Laura provided world class customer service in my flexible cystoscopy 

Thank you ladies 

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Responses

Response from Suzanne Madden, Interim Lead Nurse for Urology & OPD, Urology & General Outpatient's Department (North), NHSGGC 5 days ago
Suzanne Madden
Interim Lead Nurse for Urology & OPD, Urology & General Outpatient's Department (North),
NHSGGC

Submitted on 10/10/2025 at 09:00
Published on Care Opinion at 09:00

Thank you for taking the time to share your feedback following your recent flexible cystoscopy. We are very pleased to hear that Carole, Emma and Laura provided you with exceptional care throughout your visit.

We will ensure your kind comments are shared with them as recognition such as this is greatly appreciated and reinforces our commitment to providing the highest quality of patient-centred care.

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