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"You really are the best"

About: South Eastern Health & Social Care Trust / Hand Therapy and Plastics Team The Ulster Hospital / Emergency Department The Ulster Hospital / Plastic Trauma Clinic

(as the patient),

I bashed my middle finger so that the tip was floppy. A&E were efficient and caring - explaining what I had done, what I needed to do and gave me  a leaflet re mallet finger injury and put me in a temporary splint. 

I was booked into the hand clinic at the first available appointment. 

They clearly explained the importance of following the treatment plan, which I was keen to do, so that I could regain the use of my finger. Erica the OT quickly made me a splint and I persisted with the next 6 weeks of wearing it.  When it came off I was concerned about the stiffness and soreness but was reassured both by the consultant who set up the clinic,  and the OT that it would take 6 months and more to regain strength and mobility.  Almost a year later, I am delighted that the finger stays straight but also bends well - I can play the piano and do everything functionally. 

I was delighted to be able to access this amazing  service providing excellent knowledge and care .  I have heard of so many people recently who have not had the same access or outcomes. 

My sincere thanks to the team who made such a difference to my daily life by rescuing my finger! You saw so many  people in that clinic but treated each one with great care. You really are the best 👏🏻 

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Responses

Response from Leanne Wilson, Interim Lead Nurse, Unscheduled Care, South Eastern HSC Trust 2 weeks ago
Leanne Wilson
Interim Lead Nurse, Unscheduled Care,
South Eastern HSC Trust
Submitted on 03/10/2025 at 16:28
Published on Care Opinion at 16:28


Hi Blue32,

Thank you so much for taking the time to share your experience, I am so pleased to hear about your positive outcome and the great care you received.

Its fantastic to know that the ED and Hand Clinic team were able to support you so well and that you are now back to playing the piano and doing everything you enjoy.

I will be sure to pass on your lovely feedback to everyone involved, including Erica the OT.

Thank you again for your kind words.

Best Wishes,

Leanne

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