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"So helpful and kind"

About: Children and Young People Services / Autism Services

(as a parent/guardian),

I received my telephone appointment with Suzanne regarding my daughter's Autism assessment. She was so nice to speak with and she had a lovely way of asking the questions to gather information. I felt as ease speaking with her and I found it easy to talk to her. I felt the assessment was very thorough and I felt that all relevant information was collected in good detail. I now look forward for my daughter having her face to face assessment after what seems like such a long journey. I then had to email over some information and I rang into the service and got speaking to Kylie and once again she was so helpful and kind, it is always lovely speaking with her. Thank you Autism service for a such a good experience. 

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Responses

Response from Judith Nellins, ASD Coordinator & Operational Lead, Children and Young People's Directorate, Southern Health and Social Care Trust 3 weeks ago
Judith Nellins
ASD Coordinator & Operational Lead, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 07/10/2025 at 13:38
Published on Care Opinion at 13:38


Thank you 'EMO1' for your feedback on your recent involvement with the Autism Assessment Team specifically Suzanne. I am delighted to hear that this telephone appointment made you feel reassured that all the relevant information was gathered for your daughters assessment. We understand that the assessment process can be lengthy and a worrying time for parents/carers therefore we aim to make this experience as seamless as possible.

I will be sure to feedback your positive story to Suzanne and Kyle.

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