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Made to feel as if I was the only patient

Posted By pyxisme75

"Made to feel as if I was the only patient"

About: The Ulster Hospital / Respiratory Hub

(as a service user),

Very pleasant and helpful staff. Made to feel very relaxed. Made to feel as if I was the only patient even though there were more people waiting to be seen. Explained every procedure in words I could understand.

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Responses

Response from Jill Willis, Ward Manager, Medical Day Case Unit, South Eastern HSC Trust last month
Jill Willis
Ward Manager, Medical Day Case Unit,
South Eastern HSC Trust

Submitted on 03/10/2025 at 15:55
Published on Care Opinion at 15:55

Thank you for taking the time to post this.

It is very kind of you and lovely to hear that you were made to feel welcome and are happy with your experience with us.

I will forward your care opinion to the whole team.

Thank you again,

Jill

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