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I am looked after well

Posted By Wilfredbfb

"I am looked after well"

About: Antrim Area Hospital / Renal Unit Antrim Area Hospital / Ward A4 Endocrine and Diabetes

(as the patient),

The nurses are nice, it's a good service, I am looked after well.

Parking is difficult at ward A4, I have to walk from car park to the ward that can be a trial, it would be good if there was parking for dialysis patients. 

In A4 I just get breakfast, in the Renal Unit I get breakfast and lunch, it would be good there was lunch in both.

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Responses

Response from Natalie McLaughlin, Clinical Services Manager, Renal & Endo-Diabetes, Ward B2, Ward C5 and Renal Unit., Northern Health and Social Care Trust last month
Natalie McLaughlin
Clinical Services Manager, Renal & Endo-Diabetes, Ward B2, Ward C5 and Renal Unit.,
Northern Health and Social Care Trust

Submitted on 09/10/2025 at 21:49
Published on Care Opinion at 21:49

Hello Wilfredbfb

My name is Natalie McLaughlin and I am the clinical services manager for renal services. It is very thoughtful of you to take the time to post some feedback on your experience.

I agree that parking is not the most convenient at A4H, unfortunately there is not the capacity to create any parking spaces closer to the building, so I apologise that you have to walk further that expected. However I will keep this in mind should there be any changes in terms of infrastructure.

I will also raise re catering provisions in A4H.

I am pleased to hear that the nursing staff look after you well and as a service user you feel you are receiving a great service. I will ensure this is shared with the team.

Thanks again for your feedback

Kind Regards

Natalie

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