Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Wonderful Nurse

Posted By izarpf88

"Wonderful Nurse"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I went to the clinic due to having symptoms of thrush. The nurse I saw was absolutely fantastic. I was a little nervous about coming as I knew I’d have to disclose my sexual history and trauma. The nurse was incredibly supportive though and continued to focus on what I attended the clinic for. She signposted me to other services but didn’t push me any further.

I felt completely comfortable throughout my whole exam, and have left feeling well looked after. I was given time, support, empathy and a treatment to take home with me without being there for any longer than 30 minutes.

Faultless service.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 weeks ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 03/10/2025 at 14:52
Published on Care Opinion at 14:52

picture of Andrew Garratt

Hi Izarpf88,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am happy that the nurse you saw was supportive and empathetic towards you during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k