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They made my overall experience enjoyable and memorable

Posted By Rolldall

"They made my overall experience enjoyable and memorable"

About: Addiction services / The Asha Centre

(as a service user),

I come into Asha anxious not knowing what to expect. It was intense and daunting at first although the staff made me feel very welcome with no judgement. They deserve a lot of praise as their job is not easy, they made my overall experience of rehab enjoyable and memorable. I have learnt a lot about addiction in the groups provided I would recommend to anyone needing the help Asha is amazing.. 

I want to say all the staff have been approachable and supportive there is too many to name they are all very friendly and professional at what they do between kitchen, cleaning, nursing assistants and nurses. 

Eamonn is the top man - Dr Ebi and Dr Kinch great. 

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Responses

Response from Sheena Murray, Western Health and Social Care Trust 2 weeks ago
Sheena Murray
Western Health and Social Care Trust

Submitted on 03/10/2025 at 17:35
Published on Care Opinion at 17:35

Hi Rolldall

Thank you for taking the time to post your story. I am delighted to hear that you had such a positive experience in ASHA and that you felt welcomed and supported by all the staff. I will share your story with Eamonn, Dr Kinch, Dr Ebi and all the staff in ASHA. I would like to wish you well on your continued journey outside of ASHA.

Regards

Sheena Murray

Service Manager

Alcohol & Drug Service

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Response from Eamonn Duffy, Asha Inpatients Ward Manager, Adult Mental Health Inpatients - Addictions Service, Western Health and Social Care Trust 2 weeks ago
Eamonn Duffy
Asha Inpatients Ward Manager, Adult Mental Health Inpatients - Addictions Service,
Western Health and Social Care Trust

I am the ward manager for Asha Inpatient Detox.

Submitted on 03/10/2025 at 17:47
Published on Care Opinion at 17:47

Dear 'Rolldall'

On behalf of the entire Asha team, I would like to express our appreciation for taking the time to submit a very kind piece of feedback via Care Opinion.

I especially appreciate your feedback regarding the design of our psychoeducational programme (groups) within Asha, as we have recently made significant improvements to this aspect of our service and plan to develop further in the future.

Please be assured that I have passed on your kind comments to the entire Asha team. I would like to personally wish you all of the best on your onward recovery journey.

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