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"Long delay and inappropriate appointment"

About: Victoria Hospital / Gynaecology

(as a parent/guardian),

I’m sharing serious concerns about how NHS Fife handled a gynaecology referral for a teenager.

The GP marked the referral as urgent, due to the impact the condition was having on her daily life, school attendance, and other health issues. Despite this, it took over 12 months to be offered an appointment. For an urgent case, this delay is completely unacceptable and raises serious questions about how referrals are being prioritised.

We received no meaningful updates, and due to the long wait and lack of communication, we eventually had to seek private care to ensure she received the help she needed.

When the NHS appointment finally came through, it was with a male consultant. While we respect the professionalism of all consultants, this was not appropriate for a young girl, given the intimate nature of the issue. More consideration should be given to a young patient’s comfort and gender preferences, especially in gynaecological care.

This whole experience has caused a lot of unnecessary stress. We hope NHS Fife will review how they:

Prioritise urgent referrals

Reduce waiting times for young patients

Match patients with consultants in a way that respects age and gender sensitivities

Others shouldn’t have to go through this.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Roisin Gormley, Gynecology Clinical Manager, Gynecology, NHS Fife last week
Roisin Gormley
Gynecology Clinical Manager, Gynecology,
NHS Fife
Submitted on 06/10/2025 at 11:43
Published on Care Opinion at 11:43


Hello MumRaisingConcerns,

Thank you for taking the time to provide this feedback about a recent experience with the gynaecology services, I am sorry this did not meet your expectations. I would appreciate speaking with you about your concerns and can be contacted on the below email address.

Best Wishes,

Roisin Gormley

Clinical Manager Gynaecology

roisin.gormley@nhs.scot

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