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"Kindness, compassion and professionalism"

About: Causeway Hospital / Intensive Care Unit

(as a relative),

My dad was admitted to Causeway ICU with a bleed on the brain. We were told the outcome was not looking good for my dad. Thanks however to the care my dad received from the staff on the ICU ward he was discharged from hospital about 3 weeks after.

I have no doubt that my dad is with us today due to the expertise of Dr Davy and all the amazing nurses who looked after my dad and gave him a fighting chance. 

The ICU of Causeway hospital is such a vital ward to have,  and it is so important to have it. Time was such a crucial factor in my dad's treatment and I am glad that we had the ICU in Causeway. If my dad had to travel further to get to an ICU unit, I'm not sure we would have had the same outcome. 

As a family, we are so grateful to the ICU nurses who cared for my Dad. Their kindness, compassion and  professionalism helped us through a very difficult time. They are truly worth their weight in gold and we will be eternally thankful to them all. 

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Responses

Response from Kay Johnston, Lead Nurse - Anaesthetics and ICU, Surgical and Clinical Services, NHSCT 4 days ago
Kay Johnston
Lead Nurse - Anaesthetics and ICU, Surgical and Clinical Services,
NHSCT
Submitted on 10/10/2025 at 09:17
Published on Care Opinion at 09:17


Thank you for your kind feed back which I will share with the staff in ICU Causeway.I am glad to hear that your father is recovering well and has been discharged home.

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Response from Louise Boreland, Ward Manager Intensive Care Causeway, Intensive Care Unit, NHSCT yesterday
Louise Boreland
Ward Manager Intensive Care Causeway, Intensive Care Unit,
NHSCT
Submitted on 13/10/2025 at 10:42
Published on Care Opinion at 10:42


Thank you so much for your kind words. Staff have been so pleased to hear that your dad continues to recover well. Positive feedback like this means so much to the ICU staff, thank you for sharing your thoughts.

Louise Boreland

Ward Manager ICU.

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