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Very kind and really listened to me

Posted By warmcd35

"Very kind and really listened to me"

About: Community Services (Adult Physical Health) / Specialist falls team

(as a service user),

I received a visit from the specialist falls service, and David came to see me with a trainee physiotherapist and a trainee occupational therapist. They were very polite and very kind and really listened to me. They suggested what I would need. They did all the tests and they were very thorough and told me who I was going to be recommended to. They did not rush.

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Responses

Response from Julie Hutchinson, Team Leader, Home First, Rotherham, Doncaster and South Humber NHS Foundation Trust 2 weeks ago
Julie Hutchinson
Team Leader, Home First,
Rotherham, Doncaster and South Humber NHS Foundation Trust

Submitted on 06/10/2025 at 11:03
Published on Care Opinion at 11:03

Hello,

Thank you so much for taking the time to share your experience with the Specialist Falls Team. We're really pleased to hear that David, along with the other staff made you feel listened to and supported during their visit.

It’s great to know that they were kind, thorough, and took the time to explain everything clearly without rushing. Your feedback is incredibly valuable and will be shared with the team to recognise their compassionate and professional care.

Wishing you all the best in your continued care and recovery.

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