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"Supported for complex coil clinic appointment"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I visited the Cobridge clinic for a complex coil change at the beginning of October and was seen by Dr Williams and a Chaperone HCA (who's name ive forgotten unfortunately). I just wanted to thank Dr Williams for the care and reassurance that she provided during the appointment. I was a little anxious beforehand, but her calm and professional manner put me at ease and made the whole experience so much easier. I’m very grateful for her (and the teams) support.

With thanks and best wishes.

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Responses

Response from Mandy Thompson, Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service, MPFT 4 days ago
Mandy Thompson
Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service,
MPFT
Submitted on 10/10/2025 at 15:04
Published on Care Opinion at 15:04


Thank you for your lovely feedback. I am pleased we were able to support you with everything on the day. Our staff like to be helpful and friendly so it's good to know they were. We will share this story with the Team.

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