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My Amazing Care

Posted By junedx53

"My Amazing Care"

About: Ninewells Hospital / Accident & Emergency

(as the patient),

I attended A&E at Ninewells Hospital Dundee with a prolonged episode of Atrial Fibrillation. The Dr who initially saw me was Louise, and she was very nice, kind and efficient. 

I was then seen by the consultant, Mike,  to discuss my options for treatment. His care was amazing. A kinder, more compassionate doctor I could not have asked for. He explained the treatment options very clearly and his caring attitude was amazing. Taking into consideration that they are an incredibly busy department, I was so impressed. 

Treatment was carried out quickly and I can only praise the doctors and also the nurses, Callum and Louise, as well as the very pleasant receptionist, Craig,  who took my details at the front desk. 

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Responses

Response from Kirsty Tonge, Consultant Accident and Emergency, Emergency Department, NHS Tayside last month
Kirsty Tonge
Consultant Accident and Emergency, Emergency Department,
NHS Tayside

Submitted on 03/10/2025 at 11:44
Published on Care Opinion at 11:44

Dear junedx53

I am very grateful to you for taking the time to pass on your glowing feedback regarding your recent visit to the Ninewells Emergency Department. Comments like this are so helpful to the everyday moral of the ED staff, especially, when as you say, we are often very busy.

Your feedback has already been shared with the named individuals and the wider ED team.

I wish you all the best with your ongoing recovery

Kindest regards

Dr Kirsty Tonge

EM Consultant and EM Tayside Clinical Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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