"The staff were absolutely wonderful"

I attended an eye appointment which was booked mistakenly.  The staff in the Eye Clinic were absolutely wonderful, full of apologies for something that was not their problem. They tried their best to help me but to no avail.

The hospital is excellent, great signage to get me to where I needed to be, wonderful caring and friendly volunteers were on hand to help if needed.  Great free shuttle bus service.  All in all, an excellent experience, for all the wrong reasons!