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Care at Geriatric Clinic

Posted By Taxi Dina

"Care at Geriatric Clinic"

About: New Stobhill Hospital / Assessment and Rehabilitation Centre (ARC) – Day Hospital

(as the patient),

Dr Tilden and Nurse Giffen gave me excellent care and were very good at putting me at ease as they seen I was nervous. Dr Tilson was very good at explaining everything to me in a way that it was easy to understand and she also looked at my whole health issues and put my mind at ease over certain concerns.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 07/10/2025 at 10:21
Published on Care Opinion at 10:21

picture of Kevin Torbet

Dear Taxi Dina

Thank you so much for taking the time to share your experience.

We’re delighted to hear that Dr Tilson and Nurse Giffen provided you with such excellent care. It's completely natural to feel nervous during a medical appointment, so it's wonderful to know they helped put you at ease with their kindness, clarity, and compassion.

Your comments about Dr Tilson’s thorough approach and clear communication are especially appreciated — taking the time to look at your whole health and address your concerns is exactly the kind of person-centred care we strive for.

We’ll make sure your kind words are shared with both Dr Tilson and Nurse Giffen — they will be so pleased to know the positive difference they made.

Wishing you all the best with your ongoing care.

Kind regards

Kevin

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