"Excellent care"

About: Burnley General Hospital / General medicine Burnley General Hospital General medicine BB10 2PQ

Posted by Sarqb53 (as a service user), 3 weeks ago

I recently visited the infusion suite at Burnley Hospital for an iron infusion, and I cannot recommend it highly enough. The care I received was truly excellent. All the staff were incredibly caring, attentive, and went the extra mile to make me feel comfortable throughout my visit. The service felt very well-organised, and it was clear that patient care is a top priority here.
A big thank you to the team for making what could have been a stressful experience so smooth and reassuring!

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iron infusion

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Melissa Almond

Senior Patient Experience Facilitator,

East Lancashire Hospitals NHS Trust

Submitted on 03/10/2025 at 09:24

Published on Care Opinion at 09:24

Dear Patient
Many thanks for your feedback regarding the care you received from staff in the Infusion Suite at Burnley General Hospital when you attended for an iron infusion. It is lovely to hear that you had such a positive experience and it is a wonderful review for the staff who always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your comments.
If there is anything further you would like to tell us about this experience you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk
Thank you again for commenting and best wishes.
Melissa Almond
Senior Patient Experience Facilitator

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