I had dreadful pain in left hand side/back, husband phoned for ambulance, arrived in 30 minutes. Paramedics Finn and Kirsten were compassionate and professional, taken to Wishaw Hospital. Waited in ambulance for 9 hours, shift changed then Siobhan and partner took over, she was so friendly and reassuring, kept going in to see when I was likely to be admitted.
After 9 hours told being diverted to Monklands, said no, an hour later, admitted to A&E, bay 14. Nurse Chi Chi excellent, took bloods, blood pressure, ECG, then had CT Scan. Doctor said I could be admitted for pain management but decided to go home at 7.a.m. Said come back if pain returned or go to Out of Hours/GP.
On getting into car to go home, Siobhan came out of waiting ambulance to see how I was. So caring. Unfortunately pain returned 48 hours later, phoned 111, asked to come to Out of Hours, Hamilton. Again treatment was excellent, thoroughly examined, looked at scan and diagnosed Diverticulitis, given antibiotics, again told to come back/go to A&E, GP if symptoms don't improve in 48 hours. All in all NHS at it's best, except for A&E wating time.
"Paramedics & patient care"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
Posted by Anne47 (as ),
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