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"Treated with compassion and kindness"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Coil removal along with contraception in patch form given with lots of advise and after care.

Highly recommended thanks to all staff and nurses who went above and beyond to help support and ensure that I was treated appropriately. With compassion and kindness.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 03/10/2025 at 14:01
Published on Care Opinion at 14:01


picture of Andrew Garratt

Hi Ophiuchussg98,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff were compassionate and kind towards you during your coil removal appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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