After numerous mobile reminders of my NHS doctor's appointment at Sutton Benger Surgery, on arrival there was no appointment booked for me. The appointment had been moved to Calne surgery (same date and time) with a different doctor and no notification to myself. I asked a member of staff at Sutton Benger if they could possibly squeeze me in between other patients, they said that's something they don't do and I would have to make another booking.
When making my original booking I had specifically asked to see a certain doctor as I wanted to keep doctor patient continuity regarding my ongoing issue which I feel is very important.
I live in Calne and was prepared to travel to Sutton Benger surgery to see my doctor, which turned out to be a total waste of time. All in all I'm less than impressed with the booking system.
"Doctor's appointment"
About: Sutton Benger Surgery Sutton Benger Surgery Chippenham SN15 4RP
Posted by JayneA4 (as ),
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