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"Outstanding care"

About: Pilgrim Hospital / Gynaecology

(as the patient),

I recently went to an appointment for a colposcopy, The staff Ms Rao, Tracey and Emma, was very friendly and straight away they put me at ease, it was explained to me exactly what would happen, I felt comfortable and treated with respect by them, they chatted all the time, had a laugh too, and explained exactly what was being done and why all the time. They informed me about the aftercare and when I shall hear back with the results from the biopsy . Their care for me personally as a patient is outstanding. Thankyou

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Responses

Response from Emma Ayari, Trainee Nurse Colposcopist, Colposcopy clinic, United Lincolnshire Hospitals NHS Trust 2 weeks ago
Emma Ayari
Trainee Nurse Colposcopist, Colposcopy clinic,
United Lincolnshire Hospitals NHS Trust
Submitted on 03/10/2025 at 09:47
Published on Care Opinion at 09:47


Dear lionms95

Thank you for taking the time to leave this lovely feedback, after your recent visit to our colposcopy clinic.

We know it can be an anxious time when needing to visit our department, so I am so pleased to hear you felt comfortable and respected. We strive to keep our patients fully informed and like to have a bit of a laugh to help relax things, if appropriate.

I'm sure your thoughts will help others who are yet to attend. I will share this feedback with my colleagues,

Take care,

Emma.

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