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Keep up the great work!

Posted By Ward3 LGH

"Keep up the great work!"

About: Lurgan Hospital / Ward 3

(as a relative),

My Nan was discharged from ward 3 last week after a period of rehab to get her back on her feet again. She received the most excellent care and we couldn’t find the staff enough.

From the ward manager Patsy Ann and her amazing nurses and healthcare care assistants, to Amy and Eileen from Physio, Katrina from OT and Maxine in social work. As a family, we are forever grateful for the dedication and compassion that they showed her. Each one treating her like their own family member.

A special mention to the wonderful work that they are doing with running their lunch club and activity morning every week despite how busy they are. My Nan is a very social person and so it benefited her greatly to have the opportunity interact with other patients and staff. It greatly improved her mood when was feeling low and missing home.

Keep up the great work!!!

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Responses

Response from Diane Kerr, Occupational Therapy Lead Non-Acute Hospitals & Community Stroke, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Diane Kerr
Occupational Therapy Lead Non-Acute Hospitals & Community Stroke, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 02/10/2025 at 13:21
Published on Care Opinion at 13:27

Thank you feedback on the care and rehabilitation received by your Nan whilst she was on ward 3. I am delighted to hear that she especially benefited from and enjoyed the lunch club and activity mornings that run on the ward, these are integral to the ongoing rehabilitation provided by the multi-disciplinary team on the ward.

I will be sure to inform the team, specifically those staff that you mentioned.

We really value your feedback and wish your Nan all the best with her ongoing recovery.

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Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 02/10/2025 at 16:57
Published on Care Opinion at 16:57

Hello,

Thank you for taking the time to share your recent admission to Hospital.

It is delightful to read your experience has been positive towards the care delivered to your nan.

I will ensure to share your kind feedback with the team and it is so nice to hear your nan enjoyed the lunch clubs and activity mornings!

Kind Regards

Donna O’Neill

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